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Frequently Asked Questions and Answers
Hello everyone, this is Rosen Lied. The EMS service we use to ship our products overseas is a fast and safe way to deliver our products. However, we regret to inform you that there are a few countries we cannot deliver to using our usual EMS service. For now, these countries are Italy and Puerto Rico. If you are ordering from Italy or Puerto Rico, please contact us to get a total for shipping before sending payment. Your orders must be shipped via the premium EMS method which has a different shipping rate than that listed on our website. * Depending on EMS' company policies, the list of countries requiring the premium shipping can change. Thank you for your attention.
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